2mate par aapka privacy hamara sabse pehla qanoon hai
Jab aap 2mate par apna account khul-te ho, aapka personal information—naam, email, payment details aur account history—sirf aapke liye محفوظ rahta hai. Hum nahi bech-te, nahi share karte...
Hamara privacy policy kya cover karta hai
2mate Pakistan mein jahan local qanoon ijazat deta hai, wahan operate karta hai. Aapka personal data—contact information, payment method details, aur gaming history—sirf account security, fraud prevention aur payment processing ke liye collect hota hai. Hum third-party services use karte hain payment clearing ke liye (JazzCash, Easypaisa, SadaPay aur Raast), lekin unhe sirf aapka payment complete karne ke liye zaroori information dete
hain. Cookies aur analytics hamari lobby ko behtar banate hain. Aapka data sirf supported ilaqon mein rakhte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy ke baare mein sawal poochna chahiye?
Email Support
Aapka privacy savaal sidhe [email protected] par likhiye. Hum 24 ghante mein jawaab denge aur aapko exact tafseel denge ke aapka data kahan rakha hua hai aur kaise use ho raha hai.
Account Settings
2mate par login karke 'Account' section mein jaaiye. Aapko apna personal data dekh-na, update karna aur delete karna ka option milega. Sirf active bets aur pending payouts tak restrict hai.
Data Access Request
Agar aap apna complete data export chahte ho, support ko email karey. Hum 30 din mein aapka full privacy file de denge—encrypted format mein, direct aapke account email par.
Hamara privacy aur security approach
Encryption Standard
Har login, har payment aur har withdrawal 256-bit SSL encryption ke under hota hai. Aapka password koi nahi dekh sakta—hamari team ko bhi nahi. Sirf aap ja-ante ho.
No Data Selling
2mate aapka email, phone number ya betting history kisi ko nahi bech-ta aur na hi kisi marketing company ko share karta hai. Third-party ko sirf payment-clearing ke liye data jaata hai.
Fraud Prevention
Hum automatic checks run karte hain suspicious withdrawals aur duplicate accounts pakdne ke liye. Agar kuch odd ho, hum sidhe aapko message kar-te hain aur verify karte hain.
Pakistan Local Law
2mate Pakistan ke local regulations follow karta hai jahan available hain. Account access aur privacy rights sirf supported ilaqon mein valid hain.
Regular Audits
Hamara security team quarterly check karta hai ke data kahan rakha hai aur kaun access kar sakta hai. Agar koi breach ho, hamara policy hai turant inform karna.
Account Closure Rights
Jab tak aapke pass pending bets ya active withdrawals nahi hain, aap apna 2mate account band kar sakte ho. Sab data 90 days mein delete ho jata hai.
Privacy ko dekho—payments se alag
| Collection Purpose | Hum sirf account opening, payment processing, fraud prevention aur support ke liye data collect karte hain. Gambling history kabhie marketing ke liye nahi use hoti. |
|---|---|
| Retention Timeline | Account close hone ke baad, personal data 90 days mein delete ho jata hai. Payment records sirf tax-compliance ke liye 7 saal rakhte hain, aur unsaari accessible nahi. |
| Third-Party Limits | Payment processors—JazzCash, Easypaisa, SadaPay, Raast—ko sirf transaction info dete hain. Un ko aapka betting history, email ya login patterns nahi dikhta. |
| Cookie Usage | 2mate.net par cookies sirf lobby navigation aur session security ke liye hain. Tracking aur retargeting ads ke liye cookies use nahi hote. |
| International Data | Aapka data Pakistan mein rakha jata hai. Supported ilaqon ke bahar, aapka account access block rahta hai aur data strictly protected rahta hai. |
| Legal Requests | Agar koi court order ya official request aaye, hum sirf legally required minimum data denge. Aapko inform karenge—except jab law mein explicitly ban ho. |
| Your Rights | Aap apna data dekh sakte ho, update kar sakte ho, export kar sakte ho aur delete kar sakte ho. Account settings mein 'Privacy' tab se sab controls accessible hain. |